Adept Communications
Free checker · 2 minutes
BT Switch-off: January 2027

Is your business ready for the PSTN switch-off?

All traditional phone lines are being permanently switched off. Answer 5 quick questions and find out exactly where you stand — and what to do next.

--
Months
--
Weeks
--
Days
Question 1 of 5
What type of phone lines do you currently use?
This tells us how urgently you need to act before January 2027.
☎️
Traditional analogue lines (PSTN)Old-style BT phone lines — these will stop working in Jan 2027
📟
ISDN lines (BT Business, ISDN2 or ISDN30)Digital lines — also being switched off. Already withdrawn from sale.
☁️
We've already moved to VoIP / hostedYou're ahead of the curve — but we can check you're fully covered
🤷
I'm not sureNo problem — we can help you find out quickly
Question 2 of 5
How many phone lines or extensions does your business use?
Roughly is fine — this helps us size the right solution for you.
🏠
1–5 lines / extensionsSmall office or home-based business
🏢
6–20 lines / extensionsSmall to medium-sized office
🏬
21–50 lines / extensionsMedium business or multi-desk operation
🏭
More than 50Larger organisation or multi-site
Question 3 of 5
Do you have any critical systems connected to a phone line?
Select all that apply — these are the things people often overlook.
🚨
Burglar or fire alarmMany alarms use a phone line to contact the monitoring centre
🛗
Lift / elevator emergency lineLegal requirement — must have a working line at all times
📠
Fax machineStill used in some industries — these need replacing or converting
💳
Card payment terminalOlder terminals use phone lines — though most now use broadband
✅
None of theseJust standard phone use
Question 4 of 5
What's your broadband situation?
VoIP phones need a reliable internet connection to work well.
⚡
Full fibre broadband (FTTP)Fastest option — ideal for hosted telephony
🔌
Fibre to the cabinet (FTTC / "superfast")Most common — usually sufficient for small-medium businesses
🔗
Leased line / dedicated connectionBest quality — you're well set for VoIP
📡
Basic or unsureWe'll advise on what you need alongside the phone system
Question 5 of 5
When does your current phone contract end?
This affects your options and timing — no contract? Even better.
🟢
No contract / rolling monthlyYou can move whenever you're ready
🟡
Ends within 6 monthsGood timing to plan now and move at contract end
🟠
Ends in 6–18 monthsWe'll look at migration options and timing with you
🔴
More than 18 months remainingImportant to review — BT's switch-off may affect this
Your PSTN Assessment
Switch-off risk level
—

What this means for you

Recommended next steps

Get your free line audit + personal assessment

Leave your details and Ian will do two things: review your PSTN assessment and audit your current phone bill for lines you may not need — at no charge. We recently found nearly £900 in overcharges for one client this way.

Our promise: One call or email from Ian — no unsolicited follow-up bombardment. We just don't work that way. You can unsubscribe at any time.
Please enter your name and a phone number so Ian can reach you.
🔒 Your details are only used to contact you about this enquiry. Privacy policy
✓

Thanks — Ian will be in touch shortly

We've received your details and your full assessment. Ian typically responds within a few hours during business hours.

What happens next
  • Ian will audit your current phone bill for redundant lines — we often find savings
  • You'll get a tailored migration plan based on your specific answers
  • One follow-up only — no repeated calls, no email campaigns unless you ask
  • No obligation, no auto-renewals, no difficulty opting out — ever
  • Prefer email? ianw@adeptcom.net or call 0208 339 8888
© Adept Communications Ltd · Est. 2004 · Tolworth, Surrey · 0208 339 8888 adeptcom.net